Patient Care Front Desk Specialist

Planned Parenthood Southeastern Pennsylvania; Philadelphia (Philadelphia County); Vor Ort; USD 26.000 - 29.000; Vollzeit

Zusammenfassung

Planned Parenthood Southeastern Pennsylvania in Philadelphia, PA 19107, seeks a RHCA to greet patients, register, verify insurance, and support a fast-paced care team. The role blends front desk duties with counseling and basic lab tasks to ensure smooth patient flow.

The candidate will handle payments, maintain confidential records, and participate in daily reconciliation while upholding PPSP values of health, inclusion, respect and fairness.

Qualifikationen

• High School Diploma or GED required.
• Two years of customer service or related experience preferred.
• Bilingual options may yield additional rates.

Aufgaben

• Greet patients and visitors in a positive, friendly manner.
• Register patients and verify insurance coverage; inform about costs.
• Monitor patient flow to ensure timely care and satisfaction.
• Collect patient payments and create payment plans.
• Disburse contraceptive supplies with proper authorization.
• Perform basic counseling on reproductive health and options.
• Conduct lab tasks and follow-up communications as directed.
• Prepare and file patient records; use electronic systems.
• Maintain a clean, organized center environment and assist in daily operations.
• Attend staff meetings and support training for new staff.

Kenntnisse

Customer service

Data entry

Communication skills

Teamwork

Ausbildung

High School Diploma or GED

Jobbeschreibung

Planned Parenthood Southeastern Pennsylvania in Philadelphia, PA 19107, seeks a RHCA to greet patients, register, verify insurance, and support a fast-paced care team. The role blends front desk duties with counseling and basic lab tasks to ensure smooth patient flow.

The candidate will handle payments, maintain confidential records, and participate in daily reconciliation while upholding PPSP values of health, inclusion, respect and fairness.