Reproductive Health Care Assistant — Front Desk & Clinic

Planned Parenthood Keystone; Bensalem Township (Bucks County); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

Medical, Dental, and Vision coverage

Life/AD&D

Short and Long Term Disability

Vacation/leave/holiday benefits

Job summary

Planned Parenthood Keystone is seeking a Full-time Medical Care Assistant based at the Bensalem Medical Center. The role covers Front Desk, Patient Intake, and Clinical Back Office support to deliver quality reproductive healthcare in line with PPKey policies and procedures.

Responsibilities include greeting patients, scheduling, verifying insurance, processing payments, assisting with procedures, maintaining accurate records, and supporting compliance with HIPAA and safety protocols.

Qualifications

• Completion of an accredited high school program or equivalent is required.
• Computer literacy including Microsoft Office and an electronic health record system; familiarity with EHR.
• Strong interpersonal, problem-solving, and communication skills; ability to read and interpret documents.
• Ability to write routine reports and correspondence; flexible schedule including nights and weekends.
• Ability and willingness to travel; reliable transportation.

Responsibilities

• Front Desk: answer phones, schedule appointments, greet patients, verify income and insurance.
• Patient Intake: inform patients about services, obtain consent, discuss fees and procedures.
• Clinical (Back Office): support labs, room help for procedures, prep patients and supplies.
• Abortion Care: assist during procedures, monitor, and maintain infection control.
• General Center: maintain cleanliness, manage supplies, ensure HIPAA compliance and patient privacy.

Skills

Interpersonal skills

Communication skills

Problem-solving

Adaptability

Education

High school diploma or equivalent

Tools

Microsoft Office

Electronic health record (EHR) system

Job description

Planned Parenthood Keystone is seeking a Full-time Medical Care Assistant based at the Bensalem Medical Center. The role covers Front Desk, Patient Intake, and Clinical Back Office support to deliver quality reproductive healthcare in line with PPKey policies and procedures.

Responsibilities include greeting patients, scheduling, verifying insurance, processing payments, assisting with procedures, maintaining accurate records, and supporting compliance with HIPAA and safety protocols.