Patient Care & Front Desk Specialist

NYU Langone Hospitals; New York (NY); On-site; USD 36,000 - 47,000; Full time

Job summary

NYU Langone Health's Grossman School of Medicine is seeking a Patient Care Assistant to support reception, registration, and clinical tasks within New York State scope of practice. You will greet patients, check in/out, answer phones, schedule appointments, and help staff maintain smooth patient flow.

Responsibilities include taking vital signs, preparing exam rooms, assisting with specimen collection, using EPIC and MyChart, and ensuring privacy under HIPAA.

Qualifications

• To qualify you must have a Minimum Qualifications: High school graduate or equivalent.
• Competencies: Working knowledge of English is evident in verbal, reading and writing abilities; other language an asset; demonstrated ability in computer skills.
• Minimum of one year of experience as a Patient Care Assistant or Medical Assistant within the last two years.

Responsibilities

• Greets patients and completes check-in and check-out processes as needed.
• Answers phones and schedules appointments.
• Addresses questions or routes calls/messages to appropriate contact.
• Supports efficient patient workflows by escorting patients to exam rooms and preparing rooms for provider visit.
• Validates patient medical record per FGP guidelines when accessing and/or updating information.
• Takes vital signs and records in Electronic Medical Record.
• Assists with the collection of lab specimens.
• Supports FGP access and quality initiatives.
• Performs other duties as needed.
• Completes intake with vital signs and tests within defined scope of practice.

Skills

English proficiency

Education

High school diploma or equivalent

Job description

NYU Langone Health's Grossman School of Medicine is seeking a Patient Care Assistant to support reception, registration, and clinical tasks within New York State scope of practice. You will greet patients, check in/out, answer phones, schedule appointments, and help staff maintain smooth patient flow.

Responsibilities include taking vital signs, preparing exam rooms, assisting with specimen collection, using EPIC and MyChart, and ensuring privacy under HIPAA.