Patient Care Assistant: Front Desk & Clinical Support

NYU Langone Hospitals; New York (NY); On-site; USD 34,000 - 49,000; Full time

Job summary

NYU Langone Health's NYU Grossman School of Medicine seeks a Patient Care Assistant to support administrative and patient care tasks, including reception, registration, and escorting patients within NYS scope. The role emphasizes efficient workflows and accurate record handling in a fast-paced clinical setting.

Candidates should have a high school diploma, at least one year of PCA/MA experience, and solid English skills.

Qualifications

• High school graduate or equivalent required.
• Minimum one year of experience as a Patient Care Assistant or Medical Assistant in the last two years.
• Working knowledge of English evident in verbal, reading and writing abilities.
• Ability to multitask and deliver patient-centered care.

Responsibilities

• Greet patients and complete check-in and check-out processes.
• Answer phones, schedule appointments, and route inquiries appropriately.
• Escort patients to exam rooms and prepare rooms for provider visits.
• Maintain patient privacy and HIPAA compliance throughout interactions.
• Utilize EPIC to review and update patient records and communicate with team.

Skills

Patient care

Communication

Teamwork

Education

High school diploma or equivalent

Tools

EPIC EMR

Job description

NYU Langone Health's NYU Grossman School of Medicine seeks a Patient Care Assistant to support administrative and patient care tasks, including reception, registration, and escorting patients within NYS scope. The role emphasizes efficient workflows and accurate record handling in a fast-paced clinical setting.

Candidates should have a high school diploma, at least one year of PCA/MA experience, and solid English skills.