Patient Care Assistant & Front Desk Specialist

NYU Grossman School of Medicine; New York (NY); On-site; USD 59,000 - 60,000; Full time

Job summary

NYU Grossman School of Medicine in New York, NY is seeking a Patient Care Assistant to support administrative and patient care duties within the FGP. The PCA helps with reception, registration, phone handling, escorting patients, and completing clinical tasks within NYS scope.

The role emphasizes patient flow, vital signs, Epic EMR use, HIPAA compliance, and collaboration with clinical teams to ensure timely, compassionate care.

Qualifications

• High school graduate or equivalent required.
• Minimum of one year of experience as a Patient Care Assistant or Medical Assistant within the last two years.
• Working knowledge of English evident in verbal, reading and writing abilities.

Responsibilities

• Greets patients and completes check-in and check-out processes as needed.
• Answers phones and schedules appointments.
• Assists with intake, vital signs, and EPIC updates.
• Escort patients to exam rooms and prepare rooms for provider visits.
• Maintains patient privacy and HIPAA compliance.

Skills

English proficiency

Education

High school graduate or equivalent

Medical Assistant certification

Job description

NYU Grossman School of Medicine in New York, NY is seeking a Patient Care Assistant to support administrative and patient care duties within the FGP. The PCA helps with reception, registration, phone handling, escorting patients, and completing clinical tasks within NYS scope.

The role emphasizes patient flow, vital signs, Epic EMR use, HIPAA compliance, and collaboration with clinical teams to ensure timely, compassionate care.