Patient Care & Front Desk Specialist

NYU Grossman School of Medicine; New York (NY); On-site; USD 38,000 - 52,000; Full time

Job summary

NYU Grossman School of Medicine in New York, NY seeks a Patient Care Assistant to support administrative and patient care duties, including reception, registration, and answering phones, to help maintain smooth clinic workflows.

You will escort patients, collect specimens, take vital signs, validate records, and document in the EMR/MyChart, while ensuring infection control and coordinating translation services when needed.

Qualifications

• Experience assisting with patient intake, registration, and check-in/out.
• Proficient in taking vital signs and updating medical records.
• Experience supporting clinical tasks within scope of practice.

Responsibilities

• Greets patients and completes check-in and check-out processes as needed.
• Answers phones and schedules appointments.
• Addresses questions or routes calls/messages to appropriate contact.
• Supports efficient patient workflows by escorting patients to exam rooms and preparing rooms for provider visit.
• Validates patient medical record per FGP guidelines when accessing and/or updating information.
• Takes vital signs and records in Electronic Medical Record.
• Assists with the collection of lab specimens.
• Supports FGP access and quality initiatives.
• Performs other duties as needed.
• Completes necessary intake which includes obtaining patient vital signs and other tests within defined scope of practice as needed.
• Follows guidelines for validating patient medical record when accessing and updating information, including patient name and date of birth.
• Assists with maintaining patient flow to and from exam/treatment rooms. Assists in escorting patients and specimens throughout the facility.
• Ensures exam rooms and treatment areas are cleaned per infection control standards after each patient.
• Communicates the functionality and purpose of MyChart to patients during intake.
• Ensures the appropriate translation services or equipment is in place prior to the start of visit.
• Preps the appropriate patient encounter ensuring that all relevant information for visit is up-to-date including bloodwork, radiology images, medications, and past medical history.
• Reviews

Skills

Reception & scheduling

Vital signs

Patient escorting

Communication

MyChart navigation

Tools

Electronic Medical Record (EMR)

MyChart

Job description

NYU Grossman School of Medicine in New York, NY seeks a Patient Care Assistant to support administrative and patient care duties, including reception, registration, and answering phones, to help maintain smooth clinic workflows.

You will escort patients, collect specimens, take vital signs, validate records, and document in the EMR/MyChart, while ensuring infection control and coordinating translation services when needed.