Medical Receptionist

OWM Integrative Wellness; Buffalo (NY); On-site; USD 33,000 - 36,000; Full time

Job summary

OWM Integrative Wellness in Buffalo, NY seeks a Medical Receptionist to be the friendly frontline in a professional, fast-paced clinical setting. You’ll welcome patients, manage calls, schedule visits, and support the clinical team with accurate check-in and check-out.

This full-time role requires strong communication, organizational skills, comfort with EMR systems, and a warm, patient-centered demeanor. Expect rotating shifts and opportunities to grow within a physician-led practice.

Qualifications

• Medical office or reception experience preferred
• Strong communication and organizational skills
• Comfort with technology and EMR systems

Responsibilities

• Greet patients and maintain a warm, professional first impression
• Handle phone calls, scheduling, and patient communications
• Manage patient check-in/check-out with accuracy and efficiency
• Support clinical staff with scheduling and workflow needs
• Perform administrative tasks with confidentiality and attention to detail

Skills

Communication

Organization

Team player

Tools

EMR systems

Job description

We’re looking for aMedical Receptionistwho thrives in a professional, fast-paced clinical environment and shares our commitment to excellence and patient-centered service. This is a front-line role supporting our patients, clinical team, and administrative operations.

What You’ll Do:

• Welcome patients and ensure a warm, professional first impression
• Manage phone calls, scheduling, and patient communications
• Coordinate patient check-in and check-out with accuracy and efficiency
• Support clinical staff with scheduling and workflow needs
• Handle administrative tasks with attention to detail and confidentiality

What We’re Looking For:

• Previous medical office or reception experience (integrative/functional medicine a plus)
• Strong communication and organizational skills
• Comfort with technology and EMR systems
• Professional demeanor with warmth and compassion
• A team player who contributes to our collaborative culture

Why Join OWM:

• Competitive pay: $24–$26/hour (based on experience)
• Be part of a forward-thinking, physician-led team redefining healthcare
• Support patients in life-changing wellness and healing journeys
• Positive, growth-oriented culture with opportunities for development

If you’re inspired by helping patients feel truly cared for and want to be part of a practice that’s setting new standards in integrative wellness, we’d love to hear from you.

Shift Expectations:

This is a full-time position with rotating shifts. Practice hours are Monday – Thursday 7:30-7:00, Friday 7:30-5:00, and Saturday 7:30-2. You will be expected to work 2-3 Saturday's per month.

Certifications, Licenses, Registrations:

None required

Equal Employment Opportunity:

Our practice is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally‑recognized basis [“protected class”] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.