Patient Care Front Desk Specialist

Firelands Regional Medical Center; Bellevue (OH); In loco; USD 21.000 - 28.000; Tempo pieno

Vantaggi offerti da questo lavoro

Retention bonus

Tuition reimbursement

Loan forgiveness

Medical insurance

Dental and vision insurance

Paid time off

401(k)

Descrizione del lavoro

Firelands Health in Bellevue, OH is seeking a friendly medical receptionist to greet patients, route calls, schedule appointments, verify insurance, and assist with billing tasks. The role supports multiple practice sites as needed and emphasizes accurate records and patient service.

Responsibilities include collecting co-pays, obtaining authorizations, managing referrals, and maintaining a clean, welcoming waiting area. CPR certification and US work eligibility are required.

Competenze

• High school graduate; vocational education preferred.
• Experience in medical ambulatory setting.
• Current CPR certification or obtained within 3 months of employment and maintained.
• Proficient in the use of personal computers with strong typing skills; Outlook/Excel/Word desired.
• Eligibility to work in the United States.

Mansioni

• Greets patients, vendors, and visitors and notifies appropriate staff of arrival.
• Operates telephone console to route calls and place outgoing calls.
• Schedules patient appointments and verifies insurance information.
• Obtains pre-certifications or prior authorizations as needed.
• Maintains daily records for timely billing and notifies patients of account status.
• Assists in covering other practice sites as needed.
• Answers phones pleasantly and directs callers per guidelines.
• Maintains waiting areas and inventory to ensure patient care and cost containment.
• Supports core values and adheres to Health & Safety practices.

Conoscenze

Customer service

Communication

Multitasking

Formazione

High school diploma

Strumenti

Microsoft Outlook

Excel

Word

Descrizione del lavoro

Firelands Health in Bellevue, OH is seeking a friendly medical receptionist to greet patients, route calls, schedule appointments, verify insurance, and assist with billing tasks. The role supports multiple practice sites as needed and emphasizes accurate records and patient service.

Responsibilities include collecting co-pays, obtaining authorizations, managing referrals, and maintaining a clean, welcoming waiting area. CPR certification and US work eligibility are required.