Patient Care Front Desk Pro – Scheduling & Billing

River Valley Family Health Centers; Montrose (CO); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

Life & Disability Insurance

401(k) Matching

Job summary

River Valley Family Health Centers in Montrose, CO is seeking a Front Desk Professional to be the first contact for patients and visitors. You will manage front office operations including check-in/out, verify demographics and insurance, schedule appointments, and handle phone communications.

The role supports financial counseling, payment processing, and accurate maintenance of patient records in EMR systems, while upholding confidentiality and delivering strong customer service in a

Qualifications

• High School Diploma or equivalent required.
• Valid driver’s license preferred.
• Bilingual skills are preferred.
• Ability to maintain positive working relationships with team members, patients, families, and others.
• Ability to utilize a computer for time keeping, documenting electronic medical records, and to complete follow-up tasks.
• Ability to maintain confidentiality.
• Ability to travel between clinics as needed.

Responsibilities

• Checking patients in and out, verifying demographic information, insurance, scheduling and rescheduling of appointments.
• Answering phone calls and providing great customer service.
• Explain sliding fee scale or other financial programs available; collect payments and insurance co-pays, and maintaining daily logs of payments.
• Maintaining and ensuring confidentiality of patient medical, dental, and behavioral health records.
• And so much more!

Skills

Customer service

Phone etiquette

Scheduling software

Bilingual

Education

High School Diploma

Tools

EMR software

Timekeeping software

Insurance verification

Job description

River Valley Family Health Centers in Montrose, CO is seeking a Front Desk Professional to be the first contact for patients and visitors. You will manage front office operations including check-in/out, verify demographics and insurance, schedule appointments, and handle phone communications.

The role supports financial counseling, payment processing, and accurate maintenance of patient records in EMR systems, while upholding confidentiality and delivering strong customer service in a