Patient Care & Front Desk Coordinator – Mental Health

Transformations Care Network; Boston (MA); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Medical benefits

Dental coverage

Vision coverage

401K

Low-cost virtual care

Dependent coverage

Domestic partner coverage

Hiring incentive $2,000

Job summary

Northeast Health Services, part of Transformations Care Network, seeks a Patient Care and Site Coordinator (Front Office Medical Receptionist). You will be the first friendly face for clients, handling check-ins, phone calls, scheduling, and records to set a welcoming tone as they begin their mental health journey.

This role offers insurance processing duties, collaboration with a dynamic team, potential training in Transcranial Magnetic Stimulation, and a comprehensive benefits package with

Qualifications

• High school diploma or equivalent.
• Experience in medical office settings and familiarity with EMR systems.
• Effective communication skills, client-focused approach, and ability to excel in a fast-paced setting.
• CPR certification (or willingness to obtain).

Responsibilities

• Warmly greet and check clients in, ensuring a friendly and professional experience.
• Efficiently handle phone calls, maintaining effective communication.
• Manage insurance processes with attention to detail, ensuring smooth client experiences.
• Provide outstanding administrative support, including scheduling and maintaining records.
• Contribute to a clean and inviting clinic atmosphere.
• Support telehealth services, embracing healthcare's digital evolution that allows clients to access support more easily.
• Collaborate with a dynamic team, enhancing our culture of excellence.
• Potentially train in Transcranial Magnetic Stimulation (TMS) and help train new team members.
• Maintain a professional demeanor, contributing to the clinic's positive environment.

Skills

Medical office experience

EMR familiarity

Effective communication

Client-focused approach

Education

High school diploma or equivalent

Job description

Northeast Health Services, part of Transformations Care Network, seeks a Patient Care and Site Coordinator (Front Office Medical Receptionist). You will be the first friendly face for clients, handling check-ins, phone calls, scheduling, and records to set a welcoming tone as they begin their mental health journey.

This role offers insurance processing duties, collaboration with a dynamic team, potential training in Transcranial Magnetic Stimulation, and a comprehensive benefits package with