Patient Care Front Desk Coordinator

Rocky-Mountain-Kidney-Care; Denver (CO); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Medical, dental, vision plans

Paid time off

401k with company match

Work-life balance

Job summary

Liberty Administrative Services, LLC in Denver, CO seeks a Medical Front Office Coordinator to greet patients, manage the front desk, answer calls, verify information, and support daily administrative tasks in a busy medical office.

The role requires strong customer service, problem-solving skills, and the ability to operate office equipment. Healthcare experience is preferred. Denver location with full-time schedule and competitive benefits.

Qualifications

• Excellent customer service and critical thinking skills.
• Ability to defuse tense situations through diplomatic problem-solving.
• Ability to operate computer and other office equipment.
• Two years’ experience in a healthcare environment preferred.

Responsibilities

• Greet patients and visitors in a prompt, courteous and helpful manner.
• Answer telephone, screen and direct calls, take messages and provide information.
• Distribute and review forms for completion and signatures.
• Check in patients, verify information, and capture IDs/insurance cards; take patient photos.
• Screen visitors and respond to routine information requests.
• Maintain lobby and work area; restock pamphlets.
• Maintain monthly scorecards and report daily numbers.
• Confirm appointments and ensure calls are returned by end of day with documented notes.
• Protect patient confidentiality per HIPAA and safety per OSHA.

Skills

Customer service

Critical thinking

Conflict resolution

Communication

Education

High school diploma or GED

Job description

Liberty Administrative Services, LLC in Denver, CO seeks a Medical Front Office Coordinator to greet patients, manage the front desk, answer calls, verify information, and support daily administrative tasks in a busy medical office.

The role requires strong customer service, problem-solving skills, and the ability to operate office equipment. Healthcare experience is preferred. Denver location with full-time schedule and competitive benefits.