Patient Care Front Desk Coordinator

StrideCare; Charleston (SC); On-site; USD 40,000 - 52,000; Full time

Job summary

StrideCare seeks a Professional and courteous Front Office Associate to support outpatient operations and patient care. You will greet patients, register new patients, verify insurance, schedule appointments, collect payments, and generate reports for communications.

The role requires strong communication, attention to detail, and proficiency with EHR systems. Minimum 2 years in a front desk/receptionist role in healthcare and a High School diploma are expected.

Qualifications

• Interpersonal skills essential for patient and staff interactions.
• Strong time management to handle front desk tasks efficiently.
• Attention to detail for charting, payments, and records.
• Customer service experience in healthcare is preferred.

Responsibilities

• Greet and welcome patients with a positive attitude.
• Register new patients, update records, and verify insurance authorization.
• Schedule, confirm, and optimize patient appointments.
• Answer calls and assist patients with inquiries, directing to staff as needed.
• Collect co-pays, deducibles, and balance dues; set up payment plans when necessary.

Skills

Interpersonal skills

Time management

Attention to detail

Customer service

Education

High School Diploma

Tools

Athena EHR

MS Office

Job description

StrideCare seeks a Professional and courteous Front Office Associate to support outpatient operations and patient care. You will greet patients, register new patients, verify insurance, schedule appointments, collect payments, and generate reports for communications.

The role requires strong communication, attention to detail, and proficiency with EHR systems. Minimum 2 years in a front desk/receptionist role in healthcare and a High School diploma are expected.