Patient Services & Front Desk Coordinator (In-Person)

Neuro Wellness Spa; Beverly Hills (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability coverage

401k and 401k matching

Paid sick time off and holidays

Employee Assistance Program

Professional development opportunities

Job summary

Neuro Wellness Spa in Beverly Hills, CA is seeking an Administrative Assistant to be the friendly first contact for patients, handling scheduling, insurance verification, and records in DrChrono EHR. You will support referrals, faxes, mail, and HIPAA compliance while contributing to office efficiency.

This role requires a HS diploma (associate preferred), 3 years of customer service, 2 years medical receptionist experience, and familiarity with EMR systems, MS Word/Excel, and Apple iOS devices.

Qualifications

• High school diploma or equivalent required.
• 3 years customer service experience required.
• 2 years medical receptionist experience required.
• 1 year EMR systems experience required.
• 1 year Microsoft Word & Excel experience required.

Responsibilities

• Greet patients and provide information on services, scheduling, and billing.
• Manage scheduling, insurance verification, and DrChrono EHR data entry.
• Coordinate referrals, faxes, and mail while maintaining HIPAA compliance.
• Handle patient outreach, and assist with office marketing initiatives.
• Maintain front desk, lobby, and office supplies.

Skills

Customer service

Multitasking

Organizational skills

Communication skills

Problem solving

iOS experience

EMR experience

MS Word & Excel

Education

High school diploma or equivalent

Associate degree

Tools

DrChrono EHR

Job description

Neuro Wellness Spa in Beverly Hills, CA is seeking an Administrative Assistant to be the friendly first contact for patients, handling scheduling, insurance verification, and records in DrChrono EHR. You will support referrals, faxes, mail, and HIPAA compliance while contributing to office efficiency.

This role requires a HS diploma (associate preferred), 3 years of customer service, 2 years medical receptionist experience, and familiarity with EMR systems, MS Word/Excel, and Apple iOS devices.