Patient Care & Equipment Fitting Specialist

Tactical Rehabilitation Inc; Jacksonville (NC); On-site; USD 32,000 - 42,000; Full time

Job summary

Tactical Rehabilitation Inc. is seeking a Patient Care Specialist 1 (PCS1) in North Carolina to assist patients with medical equipment, explain usage, and deliver compassionate service in the office setting.

You will handle equipment fitting, process orders, maintain patient records, and support scheduling while upholding safety, accuracy, and compliance standards.

This entry-level role requires a high school diploma; COF certification is required within 12 months.

Qualifications

• High school diploma or equivalent required.
• Associate degree preferred.
• 6 months of experience in patient services in health care or related setting.
• US Military knowledge or veteran family preferred.

Responsibilities

• Assist patients with fitting and usage instructions for medical equipment.
• Process patient equipment orders and verify documentation.
• Maintain accurate patient records and documentation.
• Ensure proper sanitation and maintenance of medical equipment.
• Provide basic troubleshooting support for equipment issues.
• Adhere to safety regulations and company policies.
• Interact with patients for appointment scheduling.
• Complete Orientation & Annual Competencies Checklist.
• COF certification within 12 months of hire.

Skills

Patient care

Documentation accuracy

Equipment fitting

Communication

EMR data entry

KPI compliance

Safety compliance

Teamwork

COF certification

Office software

Education

High school diploma or equivalent

Associate degree (preferred)

Tools

EMR software

Office Suite

Job description

Tactical Rehabilitation Inc. is seeking a Patient Care Specialist 1 (PCS1) in North Carolina to assist patients with medical equipment, explain usage, and deliver compassionate service in the office setting.

You will handle equipment fitting, process orders, maintain patient records, and support scheduling while upholding safety, accuracy, and compliance standards.

This entry-level role requires a high school diploma; COF certification is required within 12 months.