Patient Care & Equipment Support Specialist

Tactical Rehabilitation Inc.; Box Elder (SD); On-site; USD 21,000 - 30,000; Full time

Job summary

Tactical Rehabilitation Inc. is hiring a Patient Care Specialist 1 (PCS1) to assist patients with medical equipment and provide excellent care in a clinical office setting.

The role focuses on patient inquiries, equipment usage instructions, and maintaining accurate records while adhering to safety and company procedures. This entry-level position offers onboarding and opportunities to obtain COF certification as you grow in the role.

Qualifications

• High school diploma or equivalent required with preference for related healthcare experience.
• Associate degree preferred; COF certification beneficial.
• Experience in patient services or medical office settings is a plus.

Responsibilities

• Assist patients with fitting and usage of medical equipment.
• Process patient equipment orders and verify documentation.
• Maintain accurate patient records and documentation.
• Ensure sanitation and maintenance of medical equipment.
• Provide basic troubleshooting for equipment issues.
• Schedule appointments and support office operations.
• Complete Orientation and Annual Competencies checklist.
• Achieve COF certification within designated timeframe.

Skills

Communication skills

Active listening

Customer service

Teamwork

Attention to detail

EMR data entry

Education

High school diploma or equivalent

Associate degree

Tools

Office Suite

EMR systems

Job description

Tactical Rehabilitation Inc. is hiring a Patient Care Specialist 1 (PCS1) to assist patients with medical equipment and provide excellent care in a clinical office setting.

The role focuses on patient inquiries, equipment usage instructions, and maintaining accurate records while adhering to safety and company procedures. This entry-level position offers onboarding and opportunities to obtain COF certification as you grow in the role.