Patient Care & EMR Coordinator

Healthcare Outcomes Performance Co. (HOPCo); Watertown (WI); On-site; USD 22,000 - 33,000; Full time

Job summary

Healthcare Outcomes Performance Co. (HOPCo) is seeking a Patient Coordination & Support professional to streamline patient–provider communication and prepare patient information for visits in a fast-paced clinical setting.

Responsibilities include preparing electronic charts, verifying records in the EMR, coordinating patient flow, and supporting administrative tasks while upholding HIPAA confidentiality and patient services standards.

Qualifications

• Must have a high school diploma or equivalent.
• Preferred: associate degree or healthcare administration coursework.
• Required experience: customer service, healthcare support, or clinic operations.
• Knowledge of HIPAA and patient confidentiality.
• Familiarity with EMR systems.

Responsibilities

• Facilitates communication between patients and providers.
• Prepares electronic patient charts and ensures records are complete.
• Verifies documentation and medical records before appointments.
• Retrieves and processes patient forms and administrative requests.
• Maintains clinic environment and supports patient experience.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Time management

Attention to detail

Problem-solving

Computer proficiency

Education

High school diploma or equivalent

Associate degree or healthcare coursework

Tools

EMR systems

Office applications

Medical records

Job description

Healthcare Outcomes Performance Co. (HOPCo) is seeking a Patient Coordination & Support professional to streamline patient–provider communication and prepare patient information for visits in a fast-paced clinical setting.

Responsibilities include preparing electronic charts, verifying records in the EMR, coordinating patient flow, and supporting administrative tasks while upholding HIPAA confidentiality and patient services standards.