Patient Care Coordinator - Welcoming Scheduling & Support

The Dental Specialists; Maple Grove (MN); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Competitive compensation

Medical benefits

Dental benefits

Vision benefits

Paid time off

Job summary

The Dental Specialists Maple Grove Prosthodontics is seeking a friendly, organized Patient Care Coordinator to be the first point of contact for our patients. You will help them navigate their specialty dental journey while supporting a positive, doctor-led team environment.

Responsibilities include greeting patients, coordinating schedules, answering billing/insurance questions, and maintaining accurate records.

Qualifications

• Warm, friendly and professional demeanor with a passion for helping others.
• Ability to stay organized and detail-oriented in a fast-paced environment.
• Excellent verbal and written communication skills.
• Strong multitasking and scheduling abilities.
• Proficiency with Microsoft Office and data entry.

Responsibilities

• Greet and check in patients, creating a welcoming experience throughout their visit.
• Coordinate and manage patient schedules, confirmations, and follow-up communications.
• Answer questions about appointments, billing, and insurance benefits.
• Verify insurance coverage and assist with patient accounts.
• Enter and maintain accurate patient information and records.

Skills

Customer service

Healthcare experience

Scheduling

Communication

Microsoft Office

Data entry

Problem solving

Teamwork

Adaptability

Dental insurance knowledge

Tools

Scheduling software

Job description

The Dental Specialists Maple Grove Prosthodontics is seeking a friendly, organized Patient Care Coordinator to be the first point of contact for our patients. You will help them navigate their specialty dental journey while supporting a positive, doctor-led team environment.

Responsibilities include greeting patients, coordinating schedules, answering billing/insurance questions, and maintaining accurate records.