Patient Care Coordinator - Welcoming & Scheduling Expert

Park Dental; Chaska (MN); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Medical, dental, vision benefits

Paid time off and holidays

401(k) with match

HSA and Flex Spending

Life insurance and disability

Employee Stock Purchase Plan

Professional development

Growth opportunities

Job summary

Park Dental in Chaska, MN is seeking a Patient Care Coordinator to be the first friendly face for patients and guide them through their dental care journey. You will greet patients, check them in, and help with scheduling and billing questions.

This role emphasizes strong communication, organization, and a patient-centered approach. We offer competitive pay, benefits, PTO, and opportunities for professional growth within a doctor-led, team-focused practice.

Qualifications

• Welcoming and professional demeanor required.
• Ability to greet, check in, and assist patients.
• Strong communication with patients and team members.
• Proficiency with scheduling and office software.
• Comfort learning and using new technology.
• Experience in customer service or healthcare preferred.
• Dental experience welcome but not required.
• Knowledge of insurance basics a plus.

Responsibilities

• Create a welcoming and positive experience for patients by greeting, checking in, and assisting them throughout their visit.
• Coordinate and manage patient schedules, including appointment scheduling, confirmations, and follow-up communication.
• Answer patient questions regarding appointments, billing, and insurance benefits.
• Verify insurance coverage and assist with patient account management.
• Accurately enter and maintain patient information and records.
• Collaborate with doctors and team members to ensure efficient office operations and exceptional patient care.
• Utilize scheduling and practice management software to support daily operations.
• Assist with resolving patient concerns and identifying solutions that support a positive patient experience.

Skills

Warm demeanor

Communication skills

Strong organizational skills

Customer service oriented

Multitasking

Tech savvy

Microsoft Office

Healthcare/medical office experience

Teamwork

Job description

Park Dental in Chaska, MN is seeking a Patient Care Coordinator to be the first friendly face for patients and guide them through their dental care journey. You will greet patients, check them in, and help with scheduling and billing questions.

This role emphasizes strong communication, organization, and a patient-centered approach. We offer competitive pay, benefits, PTO, and opportunities for professional growth within a doctor-led, team-focused practice.