Patient Care Coordinator - Weekly Pay & Growth

Pulmonary-Associates-of-Richmon; Richmond (VA); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

401(k)

Employee assistance program

Flexible spending accounts

Employee referral program

Health insurance

Critical Illness

Life insurance

Paid time off

Vision insurance

Weekly pay

Job summary

Pulmonary Associates of Richmond is seeking a Patient Care Representative in Richmond, VA. This full-time role focuses on patient check-in/check-out and front-desk administration for our North Chesterfield PAR location.

Weekly pay is provided, with opportunities for growth in a collaborative team environment. Responsibilities include greeting patients, data entry in Allscripts, managing EMR tasks, scheduling follow-ups, and ensuring HIPAA compliance.

Qualifications

• High School Diploma or equivalent required or preferred.
• One year of front desk experience in medical practice or one year of customer service experience is preferred.

Responsibilities

• Greet patients and instruct them on the use of the Phreesia pad.
• Enter demographic and insurance data on all patients and acknowledge patients in Allscripts.
• Scan financial paperwork and insurance cards.
• Obtain referrals when required.
• Check patient out in Allscripts.
• Schedule follow up appointment and tests.
• Complete order forms and give instructions to the patients.
• Call patients to schedule / reschedule appointments.
• Complete daily administrative tasks: mail appointment reminders and paperwork, scan, index and distribute faxes in EMR, check and respond to patient messages in EMR, fax patient paperwork to DME companies, etc.
• EMR maintenance: fax daily notes to other physicians from output queue, fax LabCorp orders from lab queue and clear orders out of results tab
• Assist Medical Assistants with daily workload as time permits.
• Adhere to Pulmonary Associates’ standards of excellent customer service and HIPAA policies.
• Perform other duties as assigned by provider, supervisor or administration.

Skills

Customer service

Front desk

HIPAA compliance

Allscripts

Phreesia

Education

High School Diploma or equivalent

Tools

Allscripts

Phreesia

EMR systems

Job description

Pulmonary Associates of Richmond is seeking a Patient Care Representative in Richmond, VA. This full-time role focuses on patient check-in/check-out and front-desk administration for our North Chesterfield PAR location.

Weekly pay is provided, with opportunities for growth in a collaborative team environment. Responsibilities include greeting patients, data entry in Allscripts, managing EMR tasks, scheduling follow-ups, and ensuring HIPAA compliance.