Patient Care Coordinator, Walk-In Clinic

Jobtailor; Sequim (WA); On-site; USD 45,000 - 65,000; Full time

Job summary

Jobtailor in Sequim, WA is seeking a Healthcare Administrative Specialist to coordinate patient care, manage prior authorizations, and maintain accurate health records. You will work with multiple departments to ensure timely testing and care delivery, while upholding CARE standards and HIPAA rules.

You will maintain Epic documentation, support patient care flow, and contribute to a positive patient experience through collaborative teamwork and meticulous record-keeping.

Qualifications

• Associates Degree in Healthcare or Business preferred.
• Two years of experience in a health care setting.
• Demonstrated excellence in customer service and patient care skills.
• Prior experience with insurance authorizations and Epic preferred.

Responsibilities

• Provide excellent customer service by following CARE standards.
• Ensure providers' orders are processed, authorized, and scheduled as needed.
• Coordinate diagnostic testing and medical care across departments.
• Understand and obtain prior authorization per authorization process.
• Coordinate health information between departments while maintaining HIPAA compliance.
• Document patient care in the electronic health record promptly.

Skills

Customer service excellence

Insurance authorization experience

Epic proficiency

Interpersonal communication

Collaboration

Patient care skills

Education

Associate degree in healthcare or business

Tools

Epic EHR

Job description

• Provides excellent customer service by employing OMC’s C.A.R.E. standards
• Ensures providers orders are processed, authorized, and scheduled as necessary
• Works with multiple departments to coordinate diagnostic testing and medical care
• Responsible for understanding the authorization process and obtaining prior authorization
• Coordinates health information between departments and caregivers under HIPAA laws
• Documents patient care into electronic health record in a timely manner

Requirements

• Associates Degree in healthcare or business preferred
• Two years of experience working in a health care setting
• Demonstrated excellence in customer service and patient care skills
• Prior experience with insurance authorizations and Epic preferred

Core Competencies

Demonstrates expertise in customer service and patient care within a healthcare setting, with a strong understanding of the authorization process and proficiency in electronic health record documentation.

Highest-signal resume keywords

• Customer Service Excellence
• Insurance Authorization Experience
• Electronic Health Record Documentation
• HIPAA Compliance Knowledge
• Coordination of Care

ATS Optimization Keywords

Hard Skills

• Patient Care Skills
• Authorization Process Understanding
• Health Information Coordination
• Epic Proficiency
• Diagnostic Testing Coordination

Soft Skills

• Interpersonal Communication
• Collaboration

Certifications & Qualifications

• Associates Degree in Healthcare or Business

Industry Keywords

• Healthcare Setting
• C.A.R.E. Standards
• Prior Authorization
• Patient Care
• HIPAA Laws