Patient Care Coordinator (Temporary)

OroMed; Glendale (CA); On-site; USD 25,000 - 28,000; Full time

Job summary

Health Bridge is seeking a Patient Care Coordinator for a temporary 3-month assignment in Glendale, CA. The role supports appointment coordination, EMR data integrity, and patient communications.

The position runs Monday–Friday, 8:00 AM–5:00 PM, at an hourly rate of $18.42–$20.00. The coordinator will manage scheduling, data reporting, and HIPAA-compliant handling of patient information, while collaborating with dental teams to ensure timely preventive dental evaluations and accurate end-of-day

Qualifications

• High school diploma or equivalent.
• Excellent verbal and written communication skills.
• Strong attention to detail and time management.
• Proactive in identifying scheduling issues and providing real-time solutions.
• Proficiency with Microsoft Office and Google Suite.

Responsibilities

• Schedule and confirm patient appointments in the EMR.
• Identify patients eligible for Preventive Dental Evaluations per Health Bridge guidelines.
• Coordinate with in-office staff for check-ins and timely appointment adjustments.
• Record and monitor daily appointment metrics across schedules.
• Provide end-of-day summaries and activity logs to management.
• Serve as the primary contact for patient check-ins, cancellations, and reschedules.
• Communicate with clinical teams regarding Preventive Dental Evaluation appointments.
• Provide patients with results via phone, including translation as needed.

Skills

Communication

Organization

Problem-Solving

Technology

Education

High school diploma

Tools

EMR/EHR software familiarity

Microsoft Office

Google Suite

Job description

Patient Care Coordinator (Temporary)
Location: Glendale, CA 91202
Pay: $18.42 - $20.00 per hour

Duration: 3 Months
Schedule: Full-Time, Monday-Friday, 8:00 AM - 5:00 PM

Health Bridge - Patient Care Coordinator

Position Summary:
The Patient Care Coordinator plays a key role in managing patient appointments and ensuringaccuraterecords in our EMR system. This role involves overseeing clinic schedules toidentifypatients eligible for aPreventiveDental Evaluation, scheduling appointments, providing end-of-day metrics, and communicating results to patients as needed.Strong communicationskills and attention to detail are essential, as the coordinator will work closely with in-office assistants and other team members in real time.

Responsibilities:

Appointment Scheduling and Management

• Schedule and confirm patient appointments in the clinic's EMR

• Review daily clinic schedules toidentifypatients eligible for PreventiveDental Evaluations according to Health Bridge guidelines

• Coordinate with in-office assistants and medical teams to ensure smooth patient check-ins andtimelyappointment adjustments

Data Reporting and Metrics

• Record andmonitordaily appointment metrics across multiple schedules

• Generate and report key daily metrics to support clinic tracking and planning

• Provide end-of-day summaries and activity logs to management

Communication and Coordination

• Serve as the primary point of contact for patient check-ins, cancellations, and reschedules

• Liaise with in-office teams to address last-minute appointment needs and real-time changes

• Communicate with clinical and dental teamsregardingPreventiveDental Evaluation appointments and coordination needs

• Provide patients with their results via phone call, including translation as needed

Administrative Support

• Support doctor and assistant credentialing processes

• Ensure all patient demographics and appointment details are accurately documented in the EMR

• Maintain thorough records of patient interactions, appointment changes, and other relevant data

• Assistwith other administrative tasks to ensure efficient clinic operations

• Maintain HIPAA-compliant handling of patient information

What We're Looking For:

Minimum Requirements:

• Education: High school diploma or equivalent

• Communication: Excellent verbal and written communication skills for interacting with patients, team members, and providers

• Organization: Strong attention to detail, time management, and the ability to manage multiple schedules and priorities

• Problem-Solving: Proactive inidentifyingscheduling issues and providing real-time solutions in a fast-paced environment

• Technology: Microsoft Office Suite, Google Suite, etc.

Bonus Points For:

• Technology: Familiarity with using EMR/ EHR software (Epic, Dentrix, Athena, etc.)
• Spanish: Fluency in Spanish ispreferred