Patient Care Concierge & Scheduling Coordinator

Pacific Medical Centers Corp; Seattle (WA); On-site; USD 31,161 - 48,519; Full time

Job summary

Pacific Medical Centers is seeking a front desk professional to support primary care and specialty departments. The role includes patient referrals, registrations, scheduling, scanning, and customer service, with phone duties, greeting visitors, and clerical tasks.

You will manage co-pays, supplies, and interpreter services as needed. The team emphasizes patient-focused, whole-person care within a supportive Providence-affiliated network, offering competitive benefits and growth opportunities

Qualifications

• 1 year of experience in a Medical/healthcare setting; or
• 2 years of experience in a Customer Service role.
• 6 months of recent receptionist or front desk experience.
• 3 months of related experience (recurring appointments).
• Experience with medical terminology and basic medical record processes.

Responsibilities

• Manage patient referrals and patient registrations where applicable.
• Schedule appointments and coordinate multiple same-day appointments across disciplines.
• Handle patient scheduling, scanning, and general clerical tasks.
• Answer phone, greet visitors, and provide customer service.
• Collect co-payments and maintain office supplies.
• Arrange interpreter services when needed.

Skills

Customer service

Front desk/reception

Interpersonal communication

Scheduling coordination

Job description

Pacific Medical Centers is seeking a front desk professional to support primary care and specialty departments. The role includes patient referrals, registrations, scheduling, scanning, and customer service, with phone duties, greeting visitors, and clerical tasks.

You will manage co-pays, supplies, and interpreter services as needed. The team emphasizes patient-focused, whole-person care within a supportive Providence-affiliated network, offering competitive benefits and growth opportunities