Patient Access & Referral Coordinator

Pacific Medical Centers Corp; Seattle (WA); On-site; USD 31,161 - 48,519; Full time

Job summary

Pacific Medical Centers is seeking a dedicated healthcare liaison to support patient registration, verify insurance benefits, and obtain referrals where needed. The role collaborates with back-office teams to ensure a seamless patient experience.

Responsibilities include conducting financial counseling, resolving routine and complex billing issues, and supporting providers to verify eligibility and benefits.

Qualifications

• 1 year Health care or insurance experience.
• Prior experience in liaison role for providers and staff.
• Preferred: patient third party eligibility verification in automated patient accounts system.
• Preferred: experience with coding ICD-10 CPT HCPCS.

Responsibilities

• Provides efficient, accurate, and effective customer focused communication services.
• Performs pre-registration of new patients and verifies registration for established patients.
• Obtains insurance eligibility verification for all patients.

Skills

Health care experience

Liaison experience

Eligibility verification

ICD-10 CPT HCPCS knowledge

Job description

Pacific Medical Centers is seeking a dedicated healthcare liaison to support patient registration, verify insurance benefits, and obtain referrals where needed. The role collaborates with back-office teams to ensure a seamless patient experience.

Responsibilities include conducting financial counseling, resolving routine and complex billing issues, and supporting providers to verify eligibility and benefits.