Patient Care Coordinator - Scheduling & Care Flow

joinaegvision; Castle Rock (CO); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

401(k) with Match

Medical/Dental/Vision/Life/STD/LTD

Employee Vision Discount Program

HSA/FSA

PTO

Paid Holidays

Job summary

AEG is hiring a Patient Care Coordinator to manage front desk operations, optimize patient flow, and coordinate care across teams. You will greet patients, handle inquiries, schedule appointments, verify insurance, and maintain EMR data for accurate billing and efficient visits.

The role emphasizes proactive communication, high-quality patient experiences, and collaboration with clinicians and staff to support timely visits and smooth transitions throughout the patient journey.

Qualifications

• Greet patients and act as primary contact for interactions.
• Answer calls and manage emails in a timely, professional manner.
• Schedule patient appointments and optimize provider schedules.
• Verify insurance eligibility and enter demographics in EMR.
• Prepare patient charts and documentation ahead of visits.
• Collect and document charges, co-pays, and payments in EMR.

Responsibilities

• Run reports and review accounts to ensure billing is up to date.
• Monitor patient flow and provider schedules; adjust as needed.
• Coordinate with clinical and optical teams for smooth transitions.
• Support patient retention through recall and reactivation outreach.

Skills

Customer service

Scheduling

EMR

Communication

Team collaboration

Education

High school diploma

Tools

EMR software

Job description

AEG is hiring a Patient Care Coordinator to manage front desk operations, optimize patient flow, and coordinate care across teams. You will greet patients, handle inquiries, schedule appointments, verify insurance, and maintain EMR data for accurate billing and efficient visits.

The role emphasizes proactive communication, high-quality patient experiences, and collaboration with clinicians and staff to support timely visits and smooth transitions throughout the patient journey.