Medical Office Coordinator: Patient Access & Front Desk

SCA Health; St. Clairsville (OH); On-site; USD 23,000 - 28,000; Full time

Job summary

SCA Health in the United States is seeking a Medical Office Coordinator to manage front office functions, patient relations, scheduling and billing support. You will verify insurance, check-in/out patients, and maintain accurate records to ensure smooth daily operations.

The role requires strong communication, organizational skills, and proficiency with EHR systems and MS Office. A friendly, patient-focused approach helps you thrive in a fast-paced ambulatory setting.

Qualifications

• High school graduate or equivalent.
• Minimum of one year in the medical office setting.
• Excellent communication and organizational skills.
• Proficiency in electronic health records (EHR) systems and Microsoft Office Suite.
• Ability to multitask and work in a fast-paced environment.
• Knowledge of computers, faxes, printers, and all other equipment.
• Proficient in MS Office programs (i.e., Word, Excel, Outlook, Forms, Access, and Power Point).
• Ability to work in a multi-task, high-stress environment.

Responsibilities

• Assist with all front office functions including patient relations, check-in/check-out, scheduling, insurance verification, and answering phones.
• Welcomes and greets all patients and visitors, in person or over the phone.
• Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information.
• Schedule appointments and manage patient flow.
• Ensure the timeliness and accuracy of patient charge entry into the billing system and assist with collecting and recording co‑pays.
• Handle patient inquiries, concerns, and complaints.
• Order and manage office supplies and equipment.
• Maintains a clean, inviting, and friendly environment.

Skills

Excellent communication

Organizational skills

Multitasking

Ability to handle confidential matters

Fast-paced environment adaptability

Education

High school diploma or equivalent

Tools

EHR systems

Microsoft Office Suite

Job description

SCA Health in the United States is seeking a Medical Office Coordinator to manage front office functions, patient relations, scheduling and billing support. You will verify insurance, check-in/out patients, and maintain accurate records to ensure smooth daily operations.

The role requires strong communication, organizational skills, and proficiency with EHR systems and MS Office. A friendly, patient-focused approach helps you thrive in a fast-paced ambulatory setting.