Patient Care Coordinator/Receptionist

Omaha Dentures & Implants; Omaha (NE); On-site; USD 25,000 - 32,000; Full time

Job summary

Omaha Dentures & Implants is seeking a Dental Front Desk Coordinator to be the friendly first contact for patients. You will manage check-in/check-out, answer calls, and help with scheduling while maintaining a calm, professional environment.

The role emphasizes accurate records, efficient office flow, and strong customer service. Work from Monday to Thursday, 8am–5pm, with pay between $18 and $23 per hour.

Qualifications

• Strong customer service and interpersonal communication skills.
• Excellent organizational skills and attention to detail.
• Ability to multitask in a fast-paced environment.
• Comfort with computers, scheduling software, and basic office technology.

Responsibilities

• Greet patients warmly and assist with check-in/check-out to ensure a positive patient experience.
• Answer incoming calls, respond to inquiries, and maintain a friendly, professional tone.
• Communicate appointment details, office policies, and visit flow to patients.
• Maintain accurate patient records and support front-desk administrative tasks to keep the office running smoothly.

Skills

Customer service

Interpersonal communication

Organization

Multitasking

Professional demeanor

Tools

Scheduling software

Office software

Job description

ob Title: Dental Front Desk Coordinator / Dental Receptionist

Position Summary

The Dental Front Desk Coordinator serves as the first and last point of contact for patients and plays a critical role in creating a welcoming, organized, and professional front-office experience. This position focuses on patient communication, scheduling, and administrative support to ensure smooth daily operations and support overall practice success.

Key Responsibilities

Patient Experience & Communication

• Greet patients warmly upon arrival and assist with check-in and check-out
• Answer incoming calls, respond to inquiries, and maintain a friendly, professional tone
• Communicate appointment details, office policies, and general visit flow
• Support a positive and calm environment for patients throughout their visit

Scheduling & Office Flow

• Schedule, confirm, reschedule, and follow up on patient appointments
• Maintain an organized and optimized schedule to support provider productivity
• Coordinate recall, follow-ups, and unscheduled treatment appointments
• Assist with daily office flow and communication between front and clinical teams

Administrative & Records Support

• Maintain accurate patient records and documentation in the practice management system
• Ensure patient forms and information are completed and up to date
• Support general administrative tasks including data entry, filing, scanning, and correspondence
• Maintain a clean, organized, and professional front desk and reception area

Monday - Thursday 8am-5pm

$18 - $23 an hour

Requirements

Required Skills & Qualifications

• Strong customer service and interpersonal communication skills
• Excellent organizational skills and attention to detail
• Ability to multitask in a fast-paced environment
• Comfort with computers, scheduling software, and basic office technology
• Professional appearance and demeanor