Patient Care Coordinator PRN

RiseMe; Riverton (UT); On-site; USD 25,000 - 28,000; Full time

Job summary

Mountain Land Physical Therapy in Riverton area is hiring a Patient Care Coordinator to manage patient scheduling and payments, greet patients, and maintain a welcoming clinic environment. The position offers full training and mentorship for both experienced receptionists and newcomers to healthcare.

You will use scheduling software and Microsoft Office, ensure HIPAA compliance, answer calls and emails, and help with medical records and admin tasks in a fast-paced outpatient setting.

Qualifications

• High school diploma or equivalent.
• Friendly, professional communication skills.
• Comfortable using computers and learning new software.
• Able to multitask in a fast-paced clinic.
• Reliable and punctual.
• Customer service or office experience preferred.

Responsibilities

• Greet and check in patients, creating a friendly and professional first impression.
• Manage therapists' schedules using scheduling software
• Collect co-pays, co-insurance, deductibles, and private payments at time of service
• Answer phones and respond to emails with exceptional customer service
• Maintain HIPAA compliance and confidentiality in all patient interactions
• Keep the front desk and waiting area organized, efficient, and welcoming
• Assist with medical record updates and administrative tasks

Skills

Communication skills

Multitasking

Customer service

Team oriented

Willingness to learn

Education

High school diploma

Tools

Scheduling software

Microsoft Office

Job description

Description

Location: Various Clinics in Riverton area (RPT Riverton, RPT Riverton South, RPT West Jordan, ML West Jordan, etc.)

Schedule: M - F anytime 7 am - 7 pm

Pay Range: $18 - $20/hour

Interview Process: 1. Apply online 2. Self-paced online assessment (20-25 minutes) 3. In-person interview for you to meet the team and learn more about the role (30-45 minutes) 4. Offer and training

The Position:

Mountain Land Physical Therapy, in partnership with Registered Physical Therapists (RPT), is hiring a friendly, organized, and tech-savvy Patient Care Coordinator to join our outpatient physical therapy team. In this front desk medical office role, you’ll manage patient scheduling and payment collection, while creating a welcoming clinic environment. This position includes full training and mentorship, which is ideal for both experienced medical receptionists and those new to healthcare.

What You’ll Do:

Greet and check in patients, creating a friendly and professional first impression

• Manage physical therapists' schedules using our scheduling software
• Collect co-pays, co-insurance, deductibles, and private payments at time of service
• Answer phones and respond to emails with exceptional customer service
• Maintain HIPAA compliance and confidentiality in all patient interactions
• Keep the front desk and waiting area organized, efficient, and welcoming
• Assist with medical record updates and administrative tasks 

What We’re Looking For:

• Previous front office, medical receptionist, or customer service experience preferred
• Comfort using Microsoft Office and learning a scheduling software
• Strong communication and multitasking skills
• Friendly, team-oriented personality with a professional demeanor
• Willingness to learn and grow in a healthcare setting

Why Join Us:

• Supportive team culture with mentorship at every stage of your career
• Room to grow into roles in medical billing, office management, or clinic operations
• Work that makes a difference by helping patients on their journey to recovery

Requirements

• High school diploma or equivalent
• Friendly, professional communication skills
• Comfortable using computers and learning new software
• Able to multitask in a fast-paced clinic
• Reliable and punctual
• Customer service or office experience preferred