Patient Care Coordinator — Front Desk & Growth Path

RiseMe; Riverton (UT); On-site; USD 25,000 - 28,000; Full time

Job summary

Mountain Land Physical Therapy in Riverton area is hiring a Patient Care Coordinator to manage patient scheduling and payments, greet patients, and maintain a welcoming clinic environment. The position offers full training and mentorship for both experienced receptionists and newcomers to healthcare.

You will use scheduling software and Microsoft Office, ensure HIPAA compliance, answer calls and emails, and help with medical records and admin tasks in a fast-paced outpatient setting.

Qualifications

• High school diploma or equivalent.
• Friendly, professional communication skills.
• Comfortable using computers and learning new software.
• Able to multitask in a fast-paced clinic.
• Reliable and punctual.
• Customer service or office experience preferred.

Responsibilities

• Greet and check in patients, creating a friendly and professional first impression.
• Manage therapists' schedules using scheduling software
• Collect co-pays, co-insurance, deductibles, and private payments at time of service
• Answer phones and respond to emails with exceptional customer service
• Maintain HIPAA compliance and confidentiality in all patient interactions
• Keep the front desk and waiting area organized, efficient, and welcoming
• Assist with medical record updates and administrative tasks

Skills

Communication skills

Multitasking

Customer service

Team oriented

Willingness to learn

Education

High school diploma

Tools

Scheduling software

Microsoft Office

Job description

Mountain Land Physical Therapy in Riverton area is hiring a Patient Care Coordinator to manage patient scheduling and payments, greet patients, and maintain a welcoming clinic environment. The position offers full training and mentorship for both experienced receptionists and newcomers to healthcare.

You will use scheduling software and Microsoft Office, ensure HIPAA compliance, answer calls and emails, and help with medical records and admin tasks in a fast-paced outpatient setting.