Patient Care Coordinator — Physical Therapy Front Desk

Mishock Physical Therapy & Associates; Skippack (Montgomery County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401k & health benefits

Paid time off

Professional development

Employee discount plans

Employee Assistance Program (EAP)

Job summary

Mishock Physical Therapy & Associates is seeking a friendly front desk assistant to join our outpatient clinics. You will greet patients, answer phones, schedule appointments, and help ensure accurate patient records and smooth billing processes.

Responsibilities include coordinating care from initial evaluation to discharge, maintaining charts, processing payments, and supporting licensed therapists in a fast-paced environment. This role emphasizes teamwork and exceptional service.

Qualifications

• Strong communication, time management, and organizational skills.
• Ability to multitask in a fast-paced environment.
• Compassionate, patient-focused attitude.
• Excellent telephone skills and customer service orientation.
• Proficiency with Word and Excel; familiarity with medical software is a plus.
• Flexible availability and team-oriented mindset.

Responsibilities

• Greet patients and provide outstanding customer service.
• Coordinate care from initial evaluation to discharge.
• Answer phones and handle electronic scheduling.
• Perform data entry and verify patient information.
• Maintain patient charts and electronic medical records.
• Process payments, deposits, and billing tasks.
• Support licensed staff during patient sessions and prepare rooms.

Skills

Communication

Time management

Organizational skills

Multitasking

Telephone skills

Team player

Customer service

Excel

Word

Medical software

Tools

Word

Excel

Medical software

Job description

Mishock Physical Therapy & Associates is seeking a friendly front desk assistant to join our outpatient clinics. You will greet patients, answer phones, schedule appointments, and help ensure accurate patient records and smooth billing processes.

Responsibilities include coordinating care from initial evaluation to discharge, maintaining charts, processing payments, and supporting licensed therapists in a fast-paced environment. This role emphasizes teamwork and exceptional service.