Patient Care Case Manager

The Pain Center of Illinois; Chicago (IL); On-site; USD 40,000 - 50,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Job summary

A healthcare facility in Chicago is seeking a Patient Coordinator to manage patient interactions from intake through care completion. Responsibilities include scheduling appointments, verifying insurance, and maintaining medical records. Successful candidates will have experience in a medical setting, strong communication skills, and proficiency with office software. The role offers competitive benefits, including 401(k) and health insurance.

Qualifications

• Previous experience in a medical office or healthcare setting preferred.
• Knowledge of insurance verification and authorization processes.
• Ability to multitask and manage cases efficiently.

Responsibilities

• Serve as the primary point of contact for patients from intake through completion of care.
• Schedule and manage patient appointments across clinic, surgery, and physical therapy departments.
• Verify insurance coverage and obtain necessary authorizations.
• Communicate with attorneys and other healthcare providers regarding patient cases.
• Maintain accurate and timely documentation in the patient’s record.
• Track case progress and ensure all necessary follow-ups are completed.
• Provide exceptional customer service and support to patients and their families.

Skills

Strong communication skills

Organizational skills

Multitasking ability

Proficiency with medical office software

Job description

A healthcare facility in Chicago is seeking a Patient Coordinator to manage patient interactions from intake through care completion. Responsibilities include scheduling appointments, verifying insurance, and maintaining medical records. Successful candidates will have experience in a medical setting, strong communication skills, and proficiency with office software. The role offers competitive benefits, including 401(k) and health insurance.