Neonatal Unit Coordinator: Front Desk & Care Coordination

Boston Medical Center (BMC); Boston (MA); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Generous medical, dental, and vision benefits

Flexible Spending Accounts

403(b) savings matches

Career advancement opportunities

Job summary

Boston Medical Center (BMC) is hiring a Unit Coordinator in Boston to manage clerical duties at the nursing station and assist the clinical team in providing patient care. Responsibilities include coordinating front desk activities, scheduling appointments, and communicating with patients and families effectively.

The ideal candidate should possess a high school diploma or GED and have clerical experience in a healthcare setting. Skills in Microsoft Office and strong interpersonal abilities are essential.

Qualifications

• Ability to speak, read and write in English; proficiency in other languages preferred.
• Strong capability to interpret medical terminology and abbreviations.
• Physical ability to meet core job demands.

Responsibilities

• Coordinate front desk activities and clerical duties for patient care.
• Answer patient inquiries and manage communications effectively.
• Handle medical records and schedule appointments accurately.

Skills

Interpersonal skills

Organization skills

Multilingual skills

Proficiency in Microsoft Office

Education

High school education or GED

1-2 years clerical experience in healthcare

Tools

Microsoft Office (Word, Excel, Outlook)

hospital systems (SEM, IDX, SDK)

Job description

Boston Medical Center (BMC) is hiring a Unit Coordinator in Boston to manage clerical duties at the nursing station and assist the clinical team in providing patient care. Responsibilities include coordinating front desk activities, scheduling appointments, and communicating with patients and families effectively.

The ideal candidate should possess a high school diploma or GED and have clerical experience in a healthcare setting. Skills in Microsoft Office and strong interpersonal abilities are essential.