Patient Care Coordinator — Medical Office Support

One GI®; Chesapeake (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Excellent paid time off

401(k) plan with employer match

Education reimbursement opportunities

Internal growth opportunities

Competitive health and supplemental benefits

Referral bonus

Job summary

A leading healthcare provider in Chesapeake, VA is seeking a Medical Customer Service Representative to enhance patient success. In this full-time position, you will manage patient interactions, update health information, and schedule appointments. The ideal candidate will have a high school diploma, familiarity with medical terminology, and previous medical assisting experience. Enjoy great work-life balance with no night or weekend shifts, along with competitive benefits, including paid time off and education reimbursement opportunities.

Qualifications

• Previous experience working as a medical assistant preferred.
• Knowledge of anatomy, physiology, and pathophysiology required.

Responsibilities

• Answer and route calls efficiently.
• Update patient demographic information.
• Verify and update health history and medication list.
• Assist with scheduling office visits and procedures.
• Exercise critical thinking in patient care.

Skills

Medical terminology knowledge

Critical thinking skills

Communication skills

Education

High School Diploma or equivalent

Job description

A leading healthcare provider in Chesapeake, VA is seeking a Medical Customer Service Representative to enhance patient success. In this full-time position, you will manage patient interactions, update health information, and schedule appointments. The ideal candidate will have a high school diploma, familiarity with medical terminology, and previous medical assisting experience. Enjoy great work-life balance with no night or weekend shifts, along with competitive benefits, including paid time off and education reimbursement opportunities.