Patient Care Coordinator — Medical Office

Community-Care-Physicians; Stanford Heights (NY); Vor Ort; USD 25.000 - 33.000; Vollzeit

Zusammenfassung

ImageCare Balltown is seeking a Patient Support Specialist to join their team as a full-time role.

Responsibilities include greeting patients, checking in, scheduling appointments, handling calls, verifying insurance, and coordinating daily provider schedules. This position offers $18.00–$24.00 per hour for a 40-hour week (Mon–Fri, 8:30am–5:00pm) at 2546 Balltown Road, Schenectady, NY 12309, with a comprehensive benefits package and opportunities for growth.

Qualifikationen

• High school graduate or equivalent with additional education desirable.
• Previous clerical experience in a medical practice preferred.
• Knowledge of medical terminology and office procedures preferred.
• Ability to use interpersonal skills to establish/maintain cooperative relationships with patients, family members, physicians, providers, managers, co-workers and external customers.
• Maintain strictest confidentiality and discretion.

Aufgaben

• Greeting and checking in patients when they arrive to the office.
• Process incoming telephone calls/messages based on office policy and procedure.
• Schedule appointments for patients, following office protocols for access to care.
• Schedule all follow up appointments as directed by the providers or as indicated on encounter forms.
• Obtain patient signature on the appropriate waiver(s) according to insurance requirements
• Organize and monitor the provider's daily schedule.
• Maintain timely patient flow.
• Verify patient insurance coverage/demographic information at each visit and update when necessary

Kenntnisse

Customer service

Medical terminology

Office procedures

Interpersonal skills

Ausbildung

High School Diploma or equivalent

Jobbeschreibung

ImageCare Balltown is seeking a Patient Support Specialist to join their team as a full-time role.

Responsibilities include greeting patients, checking in, scheduling appointments, handling calls, verifying insurance, and coordinating daily provider schedules. This position offers $18.00–$24.00 per hour for a 40-hour week (Mon–Fri, 8:30am–5:00pm) at 2546 Balltown Road, Schenectady, NY 12309, with a comprehensive benefits package and opportunities for growth.