Patient Care Coordinator (Medical Front Desk)

Ausdocs Holdings Group; Gladstone (MO); On-site; USD 23,000 - 28,000; Full time

Job summary

Ausdocs Holdings Group is seeking a professional Medical Receptionist for our busy medical practice in Missouri. You will greet patients, manage scheduling, and handle billing with care and discretion.

Role requires excellent communication, calm under pressure, and the ability to multitask in a fast-paced healthcare environment while upholding confidentiality and patient-centered service.

Qualifications

• Excellent communication and customer service skills are essential.
• Calm, professional, and confident when handling challenging situations.
• Ability to multitask in a fast-paced medical environment.
• Strong attention to detail and understanding of confidentiality.
• Familiarity with Medicare, medical billing, and health insurance processes.
• Ability to work independently and as part of a collaborative team.
• Takes initiative and supports smooth practice operations.
• Current CPR certificate.

Responsibilities

• Serve as the first point of contact for patients to ensure a welcoming, organized experience.
• Provide accurate information and assist with scheduling, billing, and medical records.
• Maintain confidentiality and comply with healthcare regulations and privacy standards.
• Support medical staff and team to keep the practice running smoothly on busy days.

Skills

Excellent communication

Customer service

Calm under pressure

Multitasking

Attention to detail

Confidentiality

Medicare knowledge

Medical billing knowledge

Health insurance processes

Independent worker

Team collaboration

Initiative

CPR certificate

Job description

Ausdocs Holdings Group is seeking a professional Medical Receptionist for our busy medical practice in Missouri. You will greet patients, manage scheduling, and handle billing with care and discretion.

Role requires excellent communication, calm under pressure, and the ability to multitask in a fast-paced healthcare environment while upholding confidentiality and patient-centered service.