Patient Care Coordinator Lead: Epic SuperUser & Office Ops

Minneapolis Clinic Of Neurology Ltd; Burnsville (MN); On-site; USD 52,000 - 68,000; Full time

Job summary

Minneapolis Clinic Of Neurology Ltd. seeks a patient‑focused medical office supervisor to coordinate front‑desk operations, patient scheduling, and staff training. In this role you will ensure accurate patient data, timely appointments, and smooth interactions across physicians and providers.

The ideal candidate will have strong communication skills, experience with EHR and MS Office, and a knack for problem-solving in a fast-paced clinic setting.

Qualifications

• Experience in medical office administration with leadership exposure.
• Proficiency in EHR systems and MS Office applications.
• Strong written and verbal communication; patient-focused.

Responsibilities

• Answer phones, check-out patients and coordinate provider orders.
• Greet patients and update information; scan outside records.
• Schedule diagnostic tests and follow-up appointments.
• Coordinate interpreters when needed; assist with insurance forms.
• Manage authorizations, track provider orders, and check-in patients.
• Monitor provider schedules and relay information to staff.

Skills

Excellent communication

Patient-centered service

Conflict resolution

Organizational skills

Troubleshooting

EHR proficiency

MS Office (Word, Excel, Outlook)

Education

Associate's degree or leadership training

High School/GED

Tools

Electronic Health Record (EHR)

MS Office Suite

Job description

Minneapolis Clinic Of Neurology Ltd. seeks a patient‑focused medical office supervisor to coordinate front‑desk operations, patient scheduling, and staff training. In this role you will ensure accurate patient data, timely appointments, and smooth interactions across physicians and providers.

The ideal candidate will have strong communication skills, experience with EHR and MS Office, and a knack for problem-solving in a fast-paced clinic setting.