Eyewear Consultant I - 109

Keplr Vision; Newington, Northern (CT, KY); On-site; USD 29,000 - 34,000; Full time

Job summary

TotalVision - Newington, located at 485 Willard Ave, Newington, CT, is hiring an Eyewear Consultant to provide exceptional patient service and guide customers through lens and frame options.

The role emphasizes achieving sales goals, managing inventory, and ensuring accurate measurements and adjustments while offering friendly, professional support. Training is provided for optical knowledge and insurance benefit understanding.

Qualifications

• Excellent customer service skills and personal presentation are critical to this role.
• 1+ years of experience is preferred.
• Good organizational and multitasking abilities requested.
• Coachable—open to feedback and continual improvement.
• Willingness to learn and develop new skills.
• Flexible and adaptable.
• Professional phone and office etiquette required.
• Optical experience is preferred but not necessary—we will train the right person.

Responsibilities

• Review Physician’s prescriptions and orders based on medical charts.
• Educate patients on corrective lens options and help them choose based on medical needs and lifestyle.
• Provide honest but compassionate feedback on frame aesthetics.
• Achieve sales goals and quotas as determined by office staff.
• Manage inventory of frames and contact lenses to ensure satisfaction and variety.
• Measure and fit eyeglasses properly.
• Perform basic adjustments and repairs of eyewear.
• Place optical orders with an understanding of insurance benefits.

Skills

Excellent customer service

Organizational skills

Coachable/open to feedback

Willingness to learn

Flexible and adaptable

Professional phone etiquette

Job description

TotalVision - Newington, 485 Willard Ave, Newington, Connecticut, United States of America

Job Description

Posted Thursday, August 27, 2026 at 5:00 AM

General Job Description & Responsibilities

The primary responsibility of this position is to ensure that all patients are receiving the best quality of care at all times. Primary responsibilities include:

• Review Physician’s prescriptions and orders based on medical charts
• Educate patients on their corrective lens options and help them make a choice that fits their medical needs as well as lifestyle preferences with a basic understanding of lens fundamentals.
• Provide honest but compassionate feedback about aesthetic choices in frames
• Achieve sales goals and quotas as determined by office staff while attending to patients’ specific needs and desires
• Manage inventory of frames and contact lenses to ensure optimum customer satisfaction and product variety
• Measure and fit eyeglasses properly.
• Perform basic adjustments and repairs of eyewear.
• Place optical orders with a general understanding of insurance benefits

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. The ideal candidate will have 1+ years of experience and:

• Good organizational and multitasking abilities
• Coachable-open to feedback and continual improvement
• Willingness to learn and develop new skills
• Flexible and adaptable
• Professional phone and office etiquette required
• Optical experience is preferred but not necessary-we will train the right person

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Job Family Field Jobs

Pay Type Hourly

Hiring Min Rate 21 USD

Hiring Max Rate 25 USD

TotalVision - Newington, 485 Willard Ave, Newington, Connecticut, United States of America