Patient Care Coordinator I - 159

Keplr Vision; Chesapeake (VA); On-site; USD 2,066,400 - 2,755,200; Full time

Job summary

Coastal Vision at 1116 Volvo Parkway in Chesapeake, Virginia, is seeking a friendly front desk assistant to deliver high-quality client service and patient care in a busy practice.

You will speak with patients on the phone, schedule appointments, check patients in and out, and handle a variety of front desk administrative duties. The ideal candidate has strong customer service skills and is eager to learn; training is available for the right person.

Qualifications

• This role requires excellent customer service and professional presentation.
• Preferred experience, but willing to train candidates with strong customer service and a desire to learn.
• Candidates should have at least 1 year of experience and be able to multitask, use computers, and interact professionally with patients.

Responsibilities

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

Skills

Customer service

Multitasking

Computer literacy

Professional demeanor

Job description

Coastal Vision - Volvo Parkway, 1116 Volvo Parkway, Chesapeake, Virginia, United States of America

Job Description

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. This position reports to the Practice Manager, or their designee.