Patient Care Coordinator I — Clinic Front Desk & Scheduling

Upstream Rehabilitation Inc.; Milton (GA); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Charity Day

Health benefits (Medical, Dental, Life

PTO & holidays

401K + company match

Job summary

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator to join our Milton, GA team. This entry-level office role focuses on maintaining smooth daily clinic operations and delivering excellent customer service.

The PCC-I supports clinic growth in collaboration with the Clinic Director, handling patient intake, referrals, scheduling, insurance verification, payments, and front office organization.

Qualifications

• High School Diploma or equivalent.
• Communication skills - must be able to relate well to Business Office and Field leadership.
• Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision.
• As a member of a team, must possess efficient time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Create an inviting clinic atmosphere.
• Make all welcome calls.
• Monitor and influence arrival rate through creating a great customer experience.
• Manage schedule efficiently.
• Manage document routing.
• Manage personal overtime.
• Manage non-clinical documentation.
• Manage deposits.
• Monitor clinic inventory.
• Attend required training with TFTs and complete quarterly compliance training.

Education

High School Diploma

Job description

BenchMark Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator to join our Milton, GA team. This entry-level office role focuses on maintaining smooth daily clinic operations and delivering excellent customer service.

The PCC-I supports clinic growth in collaboration with the Clinic Director, handling patient intake, referrals, scheduling, insurance verification, payments, and front office organization.