Patient Care Coordinator I - 028

Wilson Eye Center; Valdosta (GA); On-site; USD 19,000 - 23,000; Full time

Job summary

Wilson Eye Center in Valdosta, GA is seeking a Patient Care Coordinator I to deliver high-quality front desk and patient services. You will manage phone calls, schedule appointments, greet patients, and handle check-in and check-out while performing routine administrative duties under the guidance of the Practice Manager.

Ideal candidates have strong customer service skills, professional presentation, and at least 1 year of experience; training is possible for the right person.

Qualifications

• Excellent customer service skills and professional presentation.
• Willingness to train someone with good customer service and a desire to learn.
• 1+ years of experience preferred.
• Must be able to interact with patients in a professional and friendly manner.

Responsibilities

• Speak with patients on the phone and schedule appointments.
• Greet patients and handle patient check-in and check-out.
• Perform front desk administrative duties.
• Report to the Practice Manager or designee.

Skills

Customer service

Time management

Attention to detail

Multi-tasking

Computer proficiency

Tools

Computers

Job description

Patient Care Coordinator I

General job Description & Responsibilities

This is a customer-facing position that provides the highest-quality client service and patient care at the practice. Primary responsibilities include:

• Speaking with patients on the phone
• Scheduling appointments
• Greeting patients
• Patient check in and out
• A variety of front desk administrative duties

Experience & Skills

Excellent customer service skills and personal presentation are critical to this role. Experience preferred, but we are willing to train someone with good customer service skills and a desire to learn. Positive, professional, and personable. The ideal candidate will have 1+ years of experience and:

• Excellent time management skills
• Attention to detail
• Efficiency at multi-tasking
• Proficiency with computers and basic systems
• The ability to interact with patients in a professional and friendly manner

Other Duties & Information

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.This position reports to the Practice Manager, or their designee.

Status: Full-time (FT)

Exemption: Non-exempt

Department: Business Office