Patient Care Coordinator — Hybrid/Remote Options

Socket.dev; Winston-Salem (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

MedQuest Imaging in Winston-Salem, NC is seeking a friendly front desk receptionist to be the first point of contact for patients and visitors at the Novant Health Imaging Maplewood site.

You will check in patients, answer phones, schedule appointments, collect balances, and support daily office operations in a fast-paced imaging center. The role offers full-time hours with a schedule 10:30am-7:00pm and opportunities for hybrid/remote work based on role.

Qualifications

• High School Diploma or equivalent required.
• 0–2+ years in customer support or hospitality.
• Strong customer service and communication skills.
• Ability to multi-task in fast-paced environment.
• Proficiency with computers for data entry and scheduling.
• Knowledge of medical terminology is a plus.

Responsibilities

• Greet patients and visitors at the imaging center.
• Check-in patients and route calls.
• Schedule patient appointments and manage calendars.
• Collect balances at time of service.
• Perform other front desk duties as needed.

Skills

Customer service

Multi-tasking

Communication skills

Computer literacy

Education

High School Diploma

Bachelor’s Degree

Job description

MedQuest Imaging in Winston-Salem, NC is seeking a friendly front desk receptionist to be the first point of contact for patients and visitors at the Novant Health Imaging Maplewood site.

You will check in patients, answer phones, schedule appointments, collect balances, and support daily office operations in a fast-paced imaging center. The role offers full-time hours with a schedule 10:30am-7:00pm and opportunities for hybrid/remote work based on role.