Patient Care Coordinator — Hospital Unit

Methodist Le Bonheur Healthcare; Germantown (MD); On-site; USD 45,000 - 65,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis seeks a Unit Coordinator to support patients, families, and clinical staff by coordinating patient care services, providing information, and troubleshooting initial service concerns.

You will assist with electronic medical records, secure resources, and ensure accurate documentation and communication; strong customer service and HIPAA compliance are essential.

Qualifications

• Knowledge of medical terminology preferred.
• HIPAA privacy and security regulations experience required.
• Familiarity with MS Office and electronic medical records systems desirable.

Responsibilities

• Provide customer service support to patients, families and guests.
• Assist in coordination of patient care services.
• Process orders and manage documentation.
• Support unit operations and online tools.
• Troubleshoot initial customer service concerns.

Skills

Medical terminology

HIPAA compliance

MS Office Suite

EMR systems

Customer service

Data entry

Communication

Attention to detail

Tools

MS Office Suite

EMR systems

Job description

Methodist Le Bonheur Healthcare in Memphis seeks a Unit Coordinator to support patients, families, and clinical staff by coordinating patient care services, providing information, and troubleshooting initial service concerns.

You will assist with electronic medical records, secure resources, and ensure accurate documentation and communication; strong customer service and HIPAA compliance are essential.