Patient Care Navigator

Methodist Le Bonheur Healthcare; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Job summary

Methodist Le Bonheur Healthcare in Memphis is seeking a Unit Coordinator to support patient care services, coordinate information, assist unit leadership, and respond to questions. This role emphasizes exceptional customer service and adherence to HIPAA and privacy standards.

Candidates should have strong data entry, MS Office, EMR familiarity, and the ability to work with clinicians, patients, and families. This position offers a stable hospital environment within MLH's mission-driven culture.

Qualifications

• No formal education required.
• HIPAA compliance knowledge is required.
• Familiarity with EMR systems is preferred.
• Excellent written and verbal communication.

Responsibilities

• Provides support to patients, families and guests, coordinating information and directions.
• Responds to concerns and ensures accurate communication with clinical staff.
• Supports documentation and processing of patient records and orders.
• Assists with coordination of patient care services.
• Provides online tools support and unit operations assistance.
• Performs other duties as assigned.

Skills

Customer service

MS Office

Data entry

Medical terminology

HIPAA compliance

Communication skills

Attention to detail

Tools

EMR systems

MS Office Suite

Job description

Methodist Le Bonheur Healthcare in Memphis is seeking a Unit Coordinator to support patient care services, coordinate information, assist unit leadership, and respond to questions. This role emphasizes exceptional customer service and adherence to HIPAA and privacy standards.

Candidates should have strong data entry, MS Office, EMR familiarity, and the ability to work with clinicians, patients, and families. This position offers a stable hospital environment within MLH's mission-driven culture.