Patient Care Coordinator: Growth Path to Practice Manager

Asheville Non-Surgical Orthopedics; Asheville (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

Asheville Non-Surgical Orthopedics is seeking a Patient Care Coordinator to join a small, patient-centered practice in Asheville, NC. You will manage front desk operations, coordinate patient care, and support providers by handling scheduling, records, and communication with patients.

The role emphasizes building lasting patient relationships, learning MRI orders, referrals, and leveraging AI tools to streamline daily workflows.

Qualifications

• Minimum 2 years of experience in a medical office, healthcare administration, or medical reception role.
• Strong computer and typing skills.
• Comfort working with multiple software platforms and learning new technology.
• Willingness to grow into leadership and manager responsibilities.

Responsibilities

• Welcome patients with professionalism, compassion, and warmth.
• Build strong, lasting relationships with patients throughout their care.
• Manage scheduling, patient check-ins/check-outs, and payment collection.
• Coordinate patient care, including MRI orders, prescriptions, referrals, records, and follow-up communication.
• Maintain accurate patient charts and process documents efficiently.
• Manage a high volume of phone calls, emails, faxes, and administrative tasks.
• Assist physicians with procedures and treatments when needed.
• Help patients obtain medical records and imaging results.
• Educate patients about available services and coordinate appropriate treatment options.
• Use technology and AI tools to improve efficiency, organization, communication, and daily workflows.

Skills

Compassionate

Organized

Tech-savvy

Customer-focused

Fast typist

Tools

Tebra Kareo

EHR software

Job description

Asheville Non-Surgical Orthopedics is seeking a Patient Care Coordinator to join a small, patient-centered practice in Asheville, NC. You will manage front desk operations, coordinate patient care, and support providers by handling scheduling, records, and communication with patients.

The role emphasizes building lasting patient relationships, learning MRI orders, referrals, and leveraging AI tools to streamline daily workflows.