Patient Care Coordinator - Front Office & Patient Experience

Upstream Rehabilitation; Cary (NC); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Annual charity day

Medical, dental, vision, life, short/长

3 weeks paid time off + holidays

401K + company match

Job summary

Results Physiotherapy in Cary, NC, part of Upstream Rehabilitation, seeks a Patient Care Coordinator to join our team. You will support clinic operations, greet patients, verify insurance, collect payments, and help manage referrals and front-office tasks.

Ideal candidates bring strong communication, multitasking ability, and reliable time management. This is a full-time role with benefits and a focus on outstanding patient experience.

Qualifications

• High school diploma or equivalent required.
• Strong communication and customer service abilities.
• Ability to multitask and manage time effectively in a front-office setting.

Responsibilities

• Greet patients and schedule visits with a friendly, professional demeanor.
• Verify insurance and collect payments while maintaining accurate records.
• Support clinic operations and provide excellent front-office service.
• Coordinate referrals, manage documents, and assist with routine office tasks.

Skills

Communication skills

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

Results Physiotherapy in Cary, NC, part of Upstream Rehabilitation, seeks a Patient Care Coordinator to join our team. You will support clinic operations, greet patients, verify insurance, collect payments, and help manage referrals and front-office tasks.

Ideal candidates bring strong communication, multitasking ability, and reliable time management. This is a full-time role with benefits and a focus on outstanding patient experience.