Patient Care Coordinator — Front Office & Patient Experience

Peak Physical Therapy; Lindale (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Charity Day

Insurance: Medical, Dental, Vision, LI

Paid time off

Job summary

Peak Physical Therapy in Lindale, TX seeks a Patient Care Coordinator to support clinic growth and daily front-office operations. The role emphasizes friendly patient interactions, scheduling, insurance verification, and handling payments to ensure smooth patient flow.

The PCC-I collaborates with the Clinic Director, learns new processes, and maintains an inviting clinic atmosphere while delivering excellent customer service in a fast-paced setting.

Qualifications

• High School Diploma or equivalent
• Excellent customer service skills
• Ability to multitask and manage time effectively
• Ability to work with little to no supervision

Responsibilities

• Collect all money due at the time of service
• Convert referrals into evaluations and schedule patient visits
• Verify insurance coverage
• Collect patient payments
• Maintain an orderly front office workspace
• Other duties as assigned

Skills

Customer service

Multitasking

Time management

Presentation skills

Education

High School Diploma or equivalent

Job description

Peak Physical Therapy in Lindale, TX seeks a Patient Care Coordinator to support clinic growth and daily front-office operations. The role emphasizes friendly patient interactions, scheduling, insurance verification, and handling payments to ensure smooth patient flow.

The PCC-I collaborates with the Clinic Director, learns new processes, and maintains an inviting clinic atmosphere while delivering excellent customer service in a fast-paced setting.