Patient Care Coordinator: Front‑Office & Patient Experience

Rocky Mountain Spine and Sport, Llc.; Boulder (CO); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Annual paid Charity Day

Medical, Dental, Vision, Life, Short‑/

Long Disability Insurance

Job summary

Rocky Mountain Spine & Sport Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator I to join our Aurora, CO clinic. This entry-level role focuses on smooth daily operations, exceptional customer service, and efficient patient intake processes.

The PCC-I collaborates with the Clinic Director to support clinic growth through excellent practice management. You will greet patients, schedule referrals, verify insurance, and maintain an organized front

Qualifications

• High School Diploma or equivalent.
• Excellent customer service skills.
• Ability to multitask and work with little supervision.
• Strong time management and presentation skills.

Responsibilities

• Collect all money due at the time of service.
• Convert referrals into evaluations.
• Schedule patient visits.
• Customer Service.
• Create an inviting clinic atmosphere.
• Monitor and influence arrival rate through a great customer experience.
• Manage schedule efficiently.
• Manage document routing.
• Manage deposits.
• Monitor clinic inventory.
• Attend required training and complete quarterly compliance training.

Skills

Customer service

Multitask

Time management

Presentation skills

Communication skills

Education

High School Diploma or equivalent

Job description

Rocky Mountain Spine & Sport Physical Therapy, a brand partner of Upstream Rehabilitation, is seeking a Patient Care Coordinator I to join our Aurora, CO clinic. This entry-level role focuses on smooth daily operations, exceptional customer service, and efficient patient intake processes.

The PCC-I collaborates with the Clinic Director to support clinic growth through excellent practice management. You will greet patients, schedule referrals, verify insurance, and maintain an organized front