Patient Care Coordinator - Front Desk & Scheduling

Socket.dev; Spring (TX); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Job summary

UnitedHealth Group in Spring, TX is seeking an Associate Patient Care Coordinator (Adult Medicine) to support clinic office functions and patient care. This role handles patient registration, insurance verification, co-pay collection, appointment scheduling, and phone coverage to ensure efficient patient flow.

The position requires a High School Diploma/GED, 1+ years of customer service, and MS Office proficiency; ECW experience and medical office exposure are a plus.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service experience.
• Intermediate proficiency in Microsoft Office applications.
• 1+ years of experience with ECW electronic health records (preferred).
• Prior experience in a medical office or insurance verification (preferred).

Responsibilities

• Greets patients as they arrive and manages wait time.
• Complete check-in and check-out tasks including insurance verification and precertifications.
• Collect co-pays and deductibles and issue receipts.
• Manage cashier box and daily deposits per policy.
• Process walk-in patients and answer phones; schedule appointments.
• Maintain and file medical records and respond to requests for records.

Skills

Customer service

MS Office

Education

High School Diploma/GED

Tools

ECW

Job description

UnitedHealth Group in Spring, TX is seeking an Associate Patient Care Coordinator (Adult Medicine) to support clinic office functions and patient care. This role handles patient registration, insurance verification, co-pay collection, appointment scheduling, and phone coverage to ensure efficient patient flow.

The position requires a High School Diploma/GED, 1+ years of customer service, and MS Office proficiency; ECW experience and medical office exposure are a plus.