Patient Care Coordinator: Front Desk & Scheduling

Taleo; Henderson (NV); On-site; USD 22,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

Medical Plan options

Dental, Vision, Life Insurance

401(k) Savings Plan

Education Reimbursement

Job summary

UnitedHealth Group’s Southwest Medical is seeking an Associate Patient Care Coordinator to join our team in Henderson, NV. You will handle patient check-ins, verify demographics and insurance, process pre-authorizations, collect payments, and schedule appointments in a fast-paced environment.

The role emphasizes customer service, attention to detail and teamwork, with a 6:30 am–5:30 pm schedule, 40 hours weekly, and opportunities to develop within a leading health care organization.

Qualifications

• High School Diploma or GED required.
• 1+ years of customer service or healthcare experience.
• Basic proficiency with Microsoft Office applications (Excel, Word, Outlook, PowerPoint).
• Willingness to travel up to 10% to nearby offices.
• Ability to work a flexible 40-hour schedule between 6:30 am and 5:30 pm PST.

Responsibilities

• Greet patients on arrival and manage standard wait times.
• Perform check-in/check-out tasks including demographic and insurance verification; pre-authorizations as needed.
• Collect co-pays, co-insurance and deductibles and issue receipts.
• Manage cashier box and daily deposits per policy.
• Answer phones and schedule appointments; take messages as needed.
• Maintain and file medical records; process requests for records release.
• Build and maintain positive working relationships with patients and staff.
• Perform other related duties as assigned.

Skills

Customer service

Communication skills

Multitasking

Time management

Attention to detail

Teamwork

Education

High School Diploma/GED

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Microsoft PowerPoint

Job description

UnitedHealth Group’s Southwest Medical is seeking an Associate Patient Care Coordinator to join our team in Henderson, NV. You will handle patient check-ins, verify demographics and insurance, process pre-authorizations, collect payments, and schedule appointments in a fast-paced environment.

The role emphasizes customer service, attention to detail and teamwork, with a 6:30 am–5:30 pm schedule, 40 hours weekly, and opportunities to develop within a leading health care organization.