Patient Care Coordinator: Front Desk & Scheduling

FYZICAL Therapy & Balance Centers; Collegeville (PA); On-site; USD 32,000 - 45,000; Full time

Job summary

FYZICAL Therapy & Balance Centers in Collegeville, PA is seeking a Client Care Specialist to be the first friendly face patients see and the calming voice they hear throughout their healing journey.

You’ll manage front-desk responsibilities, schedule appointments, verify insurance, and support billing while collaborating with therapists and office staff to ensure exceptional patient experiences.

Qualifications

• High school diploma or equivalent required.
• Healthcare or customer service experience preferred.
• Strong communication, organization, and multitasking skills expected.

Responsibilities

• Handle patient scheduling and multi-line phone system.
• Gather new patient data and track referrals.
• Verify insurance benefits and assist with authorizations.

Skills

Customer service

Communication

Organization

Multitasking

Empathy

Education

High school diploma or equivalent

Tools

EMR systems

Scheduling software

Microsoft Office

Excel

SharePoint

Job description

FYZICAL Therapy & Balance Centers in Collegeville, PA is seeking a Client Care Specialist to be the first friendly face patients see and the calming voice they hear throughout their healing journey.

You’ll manage front-desk responsibilities, schedule appointments, verify insurance, and support billing while collaborating with therapists and office staff to ensure exceptional patient experiences.