Patient Experience Coordinator — Front Desk

FYZICAL Therapy & Balance Centers; Frisco (TX); Hybrid; USD 22,000 - 29,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

401(k) with Employer Match

Job summary

FYZICAL Therapy & Balance Centers in North Dallas is seeking a full-time Client Care Specialist to greet patients, schedule appointments, and handle insurance tasks at the front desk. You will create a warm, professional environment, coordinate with clinical staff, and support daily administrative operations to keep the clinic running smoothly and efficiently.

Previous experience in medical reception is a plus; must be detail-oriented, friendly, and comfortable multitasking in a fast-paced

Qualifications

• Front desk experience or healthcare admin is preferred.
• Strong organizational and multitasking abilities.
• Excellent communication and patient-facing skills.

Responsibilities

• Greet patients and manage check-in/check-out at the front desk.
• Schedule appointments, coordinate with clinicians, and process insurance tasks.

Skills

Customer service

Scheduling

Administrative tasks

Team player

Job description

FYZICAL Therapy & Balance Centers in North Dallas is seeking a full-time Client Care Specialist to greet patients, schedule appointments, and handle insurance tasks at the front desk. You will create a warm, professional environment, coordinate with clinical staff, and support daily administrative operations to keep the clinic running smoothly and efficiently.

Previous experience in medical reception is a plus; must be detail-oriented, friendly, and comfortable multitasking in a fast-paced